Denton County Animal Emergency Room - (940) 271-1200

Caring folks, actually ARE understanding of money issues/concerns and they actually have certain payment options if you qualify. We were happy:)

This place will give you an estimate to acquire a deposit from you. They will then use up all of your deposit on unnecessary tests and x-rays, requiring more money from you to get to actual treatment. Since they are an emergency hospital, they charge far more than any regular vet clinic, as was stated to me by one of the workers there. The only reason we were there, is because they are the only place open Sunday. They wanted to put my cat under $500 worth of heavy sedation to drain an abscess that I have just recently read can be done by me, or will just naturally drain itself and completely heal up, without the need for stitches, within 7 days. Our estimate was $523-$713, not including the office fee, and other charges that they would have tacked on, and we were turned away for not being able to present immediate payment, luckily. Instead, we paid the $75 office fees for them to look at her and tell us what was wrong with her (Google told me the same thing, in greater detail), and $43 for anti-biotics which they insisted we purchase before letting us have our cat back. I could have gotten the anti-biotics for half that price anywhere else. Many other pet owners have also been turned away for not being able to afford treatment. I would recomment to everybody to go to your primary vet first. If it is closed, take them to a different vet. If it is a Sunday, and DCAER is the only place open, perhaps do some research on your pet's injury, and determine whether it is worth draining your children's college funds on intentionally overpriced fees, and them adding on treatments and charges that may be unnecessary. Most animals can wait a day to see a normal vet. Also, when returned, my cat's pet carrier had drops of yellow, which I assume to be another pet's urine, on top of it.

Our dog got into something and we had to take her there because it was a few days before Christmas and everything else was closed. They did do a good job treating her b/c we didn't think that she would be able to make the 20 min. car ride. After they got her stablized we had to discuss the payment. They gave us a quote from $1000-$2000. They also told us that if they were going to go over the $2000 budget they would notify us before they did so. We paid the higher amount of the quote on the credit card, in agreement that they would reimburse us if need, which wasn't very likely but we were ok with that. We had to leave her there for 2 nights. We called several times to make sure she was doing good. When she was ready to be picked up, they told us to be there at 6 am. We were there by 6, and had to wait 45 mins. while other customers walked in and went in front of us. When they finally got to us they took us in the room to discuss payment. They told us it was $800.00 more than they thou