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Yellow Page Search > Denton County Animal Emergency Room
Denton County Animal Emergency Room - (940) 271-1200
Denton County Animal Emergency Room
4145 S Interstate 35 E Ste 101
Denton, TX 76210
(940) 271-1200
Markets:
Dallas, TX Metro
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Owner Message
Serving Denton County and the Surrounding Area's After Hour Animal Emergency Needs Utilizing A Highly Skilled, Compassionate Staff of Veterinary Doctors and Nurses...;Small
Customer Reviews
Very Happy
Reviewed by mel34 on
2008-12-12T03:39:12Z
Caring folks, actually ARE understanding of money issues/concerns and they actually have certain payment options if you qualify. We were happy:)
Predatory Practice, Manipulators
Reviewed by JKLG on
2008-11-09T16:46:52Z
This place will give you an estimate to acquire a deposit from you. They will then use up all of your deposit on unnecessary tests and x-rays, requiring more money from you to get to actual treatment.
Since they are an emergency hospital, they charge far more than any regular vet clinic, as was stated to me by one of the workers there. The only reason we were there, is because they are the only place open Sunday.
They wanted to put my cat under $500 worth of heavy sedation to drain an abscess that I have just recently read can be done by me, or will just naturally drain itself and completely heal up, without the need for stitches, within 7 days. Our estimate was $523-$713, not including the office fee, and other charges that they would have tacked on, and we were turned away for not being able to present immediate payment, luckily. Instead, we paid the $75 office fees for them to look at her and tell us what was wrong with her (Google told me the same thing, in greater detail), and $43 for anti-biotics which they insisted we purchase before letting us have our cat back. I could have gotten the anti-biotics for half that price anywhere else.
Many other pet owners have also been turned away for not being able to afford treatment. I would recomment to everybody to go to your primary vet first. If it is closed, take them to a different vet. If it is a Sunday, and DCAER is the only place open, perhaps do some research on your pet's injury, and determine whether it is worth draining your children's college funds on intentionally overpriced fees, and them adding on treatments and charges that may be unnecessary. Most animals can wait a day to see a normal vet.
Also, when returned, my cat's pet carrier had drops of yellow, which I assume to be another pet's urine, on top of it.
Pros:
Cons: Location, Staff, Service, Pricing, information
Manipulated and Taken Advantage Of
Reviewed by HelloMetro User on
2009-04-19T00:21:00Z
When you have an emergency with a pet you love, you will do whatever a professional tells you to do. For me, this included a $75 call to Animal Poison Control and almost $1000 for treatment. DCAE told me they would not treat my animal until I had called APC, which I did while sitting in the waiting room after they had taken my dog to the back. APC asked to speak to the Vet but the Vet was too busy. APC was extremely nice and thorough in explaining what could possibly happen to my dog after eating a small amount of chocolate covered raisins. While I am waiting to actually see a Vet, a lady comes in to get her aging cat euthanized. I had been there for at least 30 minutes before she came in. I totally understand that lady's very difficult situation. However, I had just been told my young and vibrant dog may die if not treated quickly and the Vet decided to euthanize the cat before even talking to me! When she did finally talk to me, she said she did not even need to talk to AP
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